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Refund Policy

Last updated: [DATE YOU PUBLISH THIS]

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This policy explains when a refund is available for the EpicVision 14-Day CapCut Program. Please read it before you pay. Buying the Program means you accept this policy.

1. The refund window

You may request a refund within 7 days of your purchase, provided you have consumed only a limited part of the Program. Because this is digital content that is delivered immediately, we use the following measure:

  • Eligible: the request is made within 7 days of payment and you have completed no more than the first two days of classes.
  • Not eligible: the request is made after 7 days, or you have completed more than the first two days, or you have downloaded or shared the material.

This exists to be fair in both directions: you get a real chance to see whether the Program suits you, and we are protected from someone taking the entire course and then asking for their money back.

2. Situations where we always refund

  • You were charged twice for the same purchase.
  • You were charged but access was never granted, and we cannot fix it.
  • The Program is discontinued and we cannot deliver what you paid for.

3. Situations where we cannot refund

  • You changed your mind after completing most of the Program.
  • You did not have time to study, or did not log in.
  • You expected different software — the Program teaches CapCut on mobile only, which is stated clearly before purchase.
  • You did not earn money or find clients. We make no income guarantee.
  • You could not attend the live sessions. They are a supplement; all core classes are recorded.
  • Your access was revoked for sharing content or breaching the Terms of Service.

4. How to request a refund

  1. Email support@example.com from the address you registered with.
  2. Use the subject line “Refund request”.
  3. Include the date of purchase and the payment reference from your confirmation email.
  4. Tell us briefly why — it helps us improve the Program.

5. Processing time

We review requests within 3 working days. If approved, the refund is issued to the original payment method through Razorpay. Banks typically take a further 5 to 10 working days to show the amount. Once a refund is issued, your access to the Program ends.

6. Chargebacks

Please contact us before raising a dispute with your bank. A chargeback filed without contacting us first may result in access being suspended while the dispute is investigated.

7. Questions

Ask before you buy — email support@example.com and we will tell you honestly whether the Program is a fit.

Refund Policy · EpicVision Skills